One time only
Tell us this once, and never again
A complaint has to carry your details, your address and a national identity document. The current portal asks for all of it every time you file. Give it once here and every complaint you make is already filled in.
Create your account
Step 1 of 2Your mobile number
Your mobile number is your account. We verify it first, then ask for your details: once, and never again.
We send a six-digit code to check the number is yours. We will never ask you for an OTP, PIN or password, and nobody legitimate ever will.
Opens a seeded account with five cases already running: an overdue 1930 call, an investigation, a resolved claim. No code needed.
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We never store your identity number, a copy of your document, passwords, OTPs, card numbers or bank credentials. Fields marked with an asterisk are the ones a complaint cannot be filed without.